Last year, I was living down in Weymouth, and being new to the area I joined several Facebook groups, to ensure I stayed up to date with what was going on in the local area. The groups consisted of both locals and those who visit Weymouth for their annual holidays, and I was always a little amazed when people would post excitedly about their upcoming holiday to Weymouth, which is where they’d spend their two-week holiday for the past 25 years.

How would you rank the below options for the best method of sharing knowledge within your business?

• Documentation

• Emails

• Meetings

• Videos

Before we explore the options in more detail, it’s important to understand the difference between information and knowledge. Information is a collection of facts or details on a subject, while knowledge is the understanding, interpretation, and application of that information. Information is derived from data, which is the raw material, and knowledge is built upon information.

With the Euros in full swing and Gareth's Southgate's team coming under increasing criticism, the finger of blame will undoubtedly always be directed towards the Manager, because he after all picked the tactics and players on the pitch.

If we draw a similarity between a football team and a business, team selection works in a very different way.

Have you ever been looking for your keys, and despite repeatedly looking everywhere for 10 minutes you simply can't find them. You seek help and then you're inevitably asked the annoying question, "Where did you last have them," only for your helper to find them instantly, and more annoyingly they were literally right in front of you the whole time. It's natural to become comfortable in our own environments and miss the details of what can often be staring us right in the face.